Shipping & Returns


Orders are shipped within 1-3 days. You will receive an email as soon as your package leaves our warehouse. All orders are shipped with DHL including track and trace code.

Postage costs
The shipping costs are €3.95, €4.75 or €6.95 and depend on the size of your order. You will see the correct shipping costs during the ordering process.
Orders over €50 are shipped free of charge within the Netherlands.

Shipping abroad
It is currently not possible to place an order via the website. Would you like to order something and have it delivered outside the Netherlands? Please contact us at info@la

I hope you are happy with your purchase, but if you are not completely satisfied you can exchange or return your order within 14 days.
Please note: Always include a note with your order number and name with your return shipment.

Step 1: Repack the items in the original packaging and place them back in the shipping box or other sturdy box.
Step 2: Add a note with your 1) order number, 2) name and address details and 3) IBAN account number.
Step 3: Write the return address on the packaging and tape the shipping box tightly.

La Five
Poplar Road 5
3828 CR Highland

Step 4: Frank the package and take it to a DHL or PostNL service point; the costs for returning are at your own expense. Advice: always send your return package with track and trace, so that your package can be traced at all times. If you only return your package via the letterbox, it cannot be traced and your package may never arrive - so this is at your own risk. Step 5: You will receive proof of the return at the post office - keep it safe!
Step 6: We will take care of the rest ☺

The purchase amount (excl. shipping costs) will be refunded within 5 working days of receipt, provided the item is not damaged or worn. La Vijf has the right to reject returned items if the conditions are not met.